Privacy Policy

This Privacy Policy applies to all users of this website (the “Site”). By using this Site, you agree to comply with and be bound by this Privacy Policy with OxFit LLC DBA OxFit (“the Company,” “we,” “us”). If you do not agree to this Privacy Policy, you may not access or use this Site.

This online privacy policy (this “Policy”) applies only to information collected through this Site. It does not apply to information collected through other channels, such as over the phone or in person at the gym.

Some of the information we collect through this Site may be “personal information” — information that identifies you personally, alone or in combination with other information available to us. Other information may be non-personally identifiable, such as information collected by cookies.

Your Consent

By using this Site, you consent to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent, you may not use this Site. If you have questions about this Policy, please contact us using the information provided below.

Your Choices

We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of those choices, such as your choice to opt out of receiving “cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information.

You may change previously expressed preferences regarding how we use your information at any time. If you wish to be taken off our mailing lists, please contact us using the information provided below, or use the unsubscribe link in any email you receive from us.

Personal Information We Collect

The Site collects some information from you to let you use and access our services, products, and materials. This may include:

• Identifying information such as your name, address, telephone number, or email address when you contact us, apply for a trial, or sign up;
• Fitness and membership information you choose to share with us — such as your goals, program interest, and general health context — so we can serve you as a member;
• Financial information (such as card or bank account details) in connection with a transaction;
• Billing and other information used to purchase a membership or item;
• Computer and connection information such as your page views, traffic to and from the Site, referral URL, ad data, your IP address, and your web log information.

What we use it for

Generally, we use the information we collect through this Site:

• to provide the information, products, and services you request;
• to provide you with effective customer service;
• to give you a personalized experience when you use this Site;
• to contact you with information and notices related to your use of this Site;
• to contact you with special offers and other information we believe will interest you (in line with any privacy preferences you have expressed to us);
• to invite you to take part in surveys and give us feedback;
• to improve the content, functionality, and usability of this Site;
• to better understand your needs and interests, and improve our products, services, and marketing;
• for security, credit, or fraud-prevention purposes;
• for good-faith compliance with the law, a court order, or a subpoena.

How long we keep it

We generally retain your information only as long as reasonably necessary to provide you the services or to comply with applicable law.

How We Collect Information

Information you manually provide. We collect the information you enter using your keyboard, mouse, or touchpad when you use this Site — for example, when you request a trial, ask a question, or otherwise interact with the Site. Some of this may be personal information, such as your name and contact details.

Information from your browser or device. The Site collects information sent to us automatically by your web browser or mobile device. This typically includes your IP address, your operating system, your browser name and version, the date and time of your visit, and the pages you visit. This information generally is not, on its own, personally identifiable — but we may combine it with other information that does identify you.

Cookies and similar technologies. We use “cookies” and similar technologies to collect information and support certain features of this Site. These technologies:

• collect data about how you interact with our Site;
• help us assess and improve our advertising campaigns;
• let our business partners (including third parties) track your activity on our behalf, on our Site and on partner websites, to deliver relevant advertising;
• collect anonymous statistics about how you use the Site (such as session length and general location) so we can improve it.

You can manage or disable cookies through your web browser’s settings.

Web beacons / pixels. These are tiny graphics with a unique identifier used to understand browsing activity. Unlike cookies, they render invisibly on web pages when you open a page.

Social widgets. These are buttons or icons provided by third-party social-media platforms that let you interact with those services. They may collect browsing data, which is received and controlled by the third party that provided the widget.

Advertising & Analytics Cookies (Meta & Google)

We advertise our gym on platforms such as Facebook and Instagram, and we measure whether that advertising works. To do this, we use the Meta Pixel (provided by Meta Platforms, Inc.) and Google Analytics (provided by Google LLC) on this Site.

These tools use cookies and pixels to record actions you take here — such as visiting a page or submitting the application form — so we can measure ad performance, understand our audience, and show relevant ads to people who have visited our Site. This may involve sharing limited event data with Meta and Google. We do not sell your personal information.

You can control this kind of advertising directly:

• Meta / Facebook ad preferences: facebook.com/adpreferences
• Google Analytics opt-out: tools.google.com/dlpage/gaoptout
• Industry opt-out for interest-based ads: optout.aboutads.info

Sharing Your Information

We do not sell, license, or otherwise disclose your personal information to third parties for their own marketing purposes without your consent. We do not share your information in any personally identifiable manner with anyone outside of OxFit staff and the service providers who help us operate (such as our email, payment, hosting, and advertising platforms) without your permission or as required by law.

Your Rights

We respect your right to access, correct, restrict, or request deletion of the personal information we hold about you, as required by applicable law. After we verify your identity, you have the right to:

• know what personal information we maintain about you;
• request a copy of your personal information in a structured, commonly used, machine-readable format;
• request an update if your information is incorrect or incomplete;
• request that we stop processing your personal information;
• request that we delete or restrict how we use your personal information, subject to applicable law (which may affect your access to some services).

To exercise any of these rights, please contact us using the details below.

California users

California law requires us to tell you how we respond to web-browser “Do Not Track” (DNT) signals. At this time we do not have a DNT-signal policy. Until further privacy regulations and guidelines are published, we will adhere to this policy.

How We Protect Your Data

We take a number of steps to protect your data, but no security is guaranteed. When you submit sensitive information via the Site, that information is protected both online and offline. Where we collect sensitive information, it is encrypted and transmitted to us over secure servers. Only staff who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information, and it is kept in a secure environment.

Children’s Privacy

You must be at least 13 years old to use this Site. We do not knowingly collect, use, or disclose personal information about visitors under 13 years of age. If you are under 13, please do not use this Site.

Testimonials

The Site may display personal testimonials received from members from time to time. If you would like us to remove your testimonial or review at any time, please contact us using the information below and we will promptly do so.

Surveys & Contests

From time to time our Site may request information via surveys or contests. Participation is completely voluntary. Information requested may include contact information (such as name and address) and demographic information (such as ZIP code or age range). Contact information is used to notify winners and award prizes; survey information is used to monitor or improve the use and satisfaction of this Site.

Updates & Changes

We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy by posting the change on the Site. Any such change is effective immediately upon posting.

Governing Law

This Policy is governed by the laws of the State of Georgia, USA, without regard to its conflict-of-law provisions.

Contact Us

If you have any questions or concerns about this Policy, or if you believe our practices or applicable privacy laws have not been respected, please contact us. Please mark your message: ATTN Data Protection Officer.